Open a Support Ticket in the HelpDesk

If you are a current Macrobatix support client, you can open a support ticket to get help with your website, email, computer, network, or server.  A technician will contact you as soon as possible, then respond to your problem remotely, over the phone, or with an onsite visit.

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PHONE & REMOTE SUPPORT RATES *

  • Scheduled & During Normal Business Hours
    $85 for Each Hour • $25 Minimum
  • Unscheduled Rush Service (Within 1 Hour of Request)
    $175 for Each Hour • $175 Minimum
  • After Hours & Weekend Service
    $195 for Each Hour • $195 Minimum

* prices are subject to change without notice

ONSITE SUPPORT RATES *

  • Scheduled & During Normal Business Hours
    $125 for the 1st Hour • $95 for Each Additional Hour • $62.50 Minimum
  • Unscheduled Rush Service (Within 1 Hour of Request)
    $175 for Each Hour • $175 for Each Hour of Travel • $175 Minimum
  • After Hours & Weekend Service
    $195 for Each Hour • $175 for Each Hour of Travel • $195 Minimum
  • Travel Outside Metro Atlanta
    $40 for Each Hour of Travel During Normal Business Hours (Roundtrip)

* prices are subject to change without notice