Open a Support Ticket in the HelpDesk
If you are a current Macrobatix support client, you can open a support ticket to get help with your website, email, computer, network, or server. A technician will contact you as soon as possible, then respond to your problem remotely, over the phone, or with an onsite visit.
PHONE & REMOTE SUPPORT RATES *
- Scheduled & During Normal Business Hours
- $115 for Each Hour of Service
- $58 Minimum
- Unscheduled Rush Service (Within 1 Hour of Request)
- $205 for Each Hour of Service
- $205 Minimum
- After Hours & Weekend Service
- $225 for Each Hour of Service
- $225 Minimum
* prices are subject to change without notice
ONSITE SUPPORT RATES *
- Scheduled & During Normal Business Hours
- $125 for Each Hour of Onsite Service
- $40 for Each Hour of Travel Outside Metro Atlanta (Roundtrip)
- $62.50 Minimum
- Unscheduled Rush Service (Within 1 Hour of Request)
- $225 for Each Hour of Onsite Service
- $225 for Each Hour of Travel (Roundtrip)
- $225 Minimum
- After Hours & Weekend Service
- $295 for Each Hour of Onsite Service
- $225 for Each Hour of Travel (Roundtrip)
- $295 Minimum
* prices are subject to change without notice